Refund policy

Due to the nature of sealed product in the TCG industry, we do not offer returns.  That said, if something arrives damaged or not as described, send us an email and we'll make it right to the best of our ability | Sales@CollecTableGamingLLC.com

Cancellations can be requested prior to shipment (unless stated so on the listing descriptions) but are subject to a 10% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Email Sales@CollecTableGamingLLC.com with the Subject line: "CANCEL ORDER #..."

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on TCG products or gift cards.

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at Sales@collectablegamingllc.com.